Frequently Asked Questions

Delivery is free on orders over AED 150 within the UAE. Orders are usually delivered within 3 working days.

We offer easy returns within 7 days. Please see our Return & Refund Policy for full details.

Yes — cash on delivery is available. Contact us and we'll arrange it for you.

Yes — you can buy now and pay later with Tabby at checkout.

Intensity is top-class stainless steel jewelry with three layers of 18 carat gold plating. It's quality jewelry that doesn't tarnish and keeps our clients happy for a long time. Intensity jewelry is tested under the burning rays of the sun and in the salty water of the Indian Ocean. Truly waterproof. Fully hypoallergenic.

Our 18K gold-plated stainless steel jewelry is waterproof and tarnish-resistant, so everyday contact with water is fine. To keep the shine for longer, we recommend taking it off before swimming in chlorinated pools and wiping it dry with a soft cloth.

Hypoallergenic necklaces are made from materials like stainless steel, platinum or 18K gold, reducing the risk of skin irritation for sensitive skin.

Yes — Kaaf Creations offers hypoallergenic necklaces made with materials that are safe for sensitive skin, like stainless steel with gold plating. They're crafted to be gentle, even for daily wear.

There are many types of necklaces, including chokers, pendant necklaces, lariats, rope necklaces, chains and collar necklaces. Each style complements different outfits and occasions.

Layering necklaces of various lengths, such as chokers with longer chains or pendants, creates a unique look. Mixing textures and materials, like gold with pearls, enhances the layered effect.

In the UAE, minimalist gold chains, statement chokers and layered necklace sets are popular. Many people also love customized pieces, like engraved pendants or initials, for a personal touch that's elegant and unique.

Customized jewelry is specially crafted to your specifications, incorporating your design ideas, choice of materials and personal touches to create a unique piece that reflects your style and story.

Our customization process begins with a consultation where you can discuss your vision with our design team. We'll work closely with you to refine the design, select materials and make sure every detail meets your expectations.

The time frame varies with the complexity of the design and materials chosen. Typically, the process takes 2–4 weeks from initial consultation to delivery. We'll give you a precise timeline during your consultation.

Yes — we offer digital or physical renderings and prototypes during the design phase for your approval, so the final piece matches your vision.